About Us

OfficeLobbyIn this section you will find information about the Ombudsman, a brief explanation of what we do and links to the legislation empowering us to do it. It also sets out our customer service policies, details of our outreach programme, and material for schools, as well as the strategy documents that inform what we do now and what we intend to do into the future. The section also provides information on the members of the Ombudsman's senior management team and the functions they manage.

The Ombudsman's Office

The Ombudsman senior management staff, a brief history of the Office.


The legislation that empowers the Ombudsman.

Outreach services

Ombudsman visits and events.

Policies and strategies

The policies and strategies of the Office of the Ombudsman

Regulation of Lobbying Act 2015

A brief outline of the Act and details of our Designated Public Official

Improving Standards of Public Administration

The Ombudsman argues the Office can play a fuller role in supporting the checks and balances required for good government.